Planet Neptune Enterprise
Contact us
We are a small team and we read everything. Pick the right inbox and you will hear back sooner.
Product support
support@planetneptune.enterpriseBugs, exports, account access. Premium and Lifetime customers are answered first.
Billing & receipts
billing@planetneptune.enterpriseInvoices, refunds, subscription changes and VAT queries.
Classroom & enterprise licensing
licensing@planetneptune.enterpriseSeat bundles for schools, universities and studios, invoiced directly.
Press & partnerships
press@planetneptune.enterpriseInterviews, review copies, integrations and reseller enquiries.
Planet Neptune Enterprise
Publisher of Scribe Simulator Studio. All payments are processed securely by Stripe; card details never reach our servers. Support hours are Monday to Friday, 9am–5pm UK time.